We use high quality brass with special plating finishes in gold, rhodium and color e-coatings. Our stones are crystals, glass, semi-precious and Cubic Zirconia.

Ear posts are crafted in hypoallergenic surgical steel. Most importantly, all of our materials are safe to wear.

In general, we recommend that you avoid excess friction (any items coming into direct contact with your jewelry) and moisture (from makeup, body products, perspiration, etc). This will prolong the like-new appearance of your jewelry. Because our jewelry is created with robustly plated brass, some change in color and plating wear is expected over time. Frequent cleaning prevents tarnish build up due to oxidation of the metal.

• Moisture and jewelry don’t mix. Shield your jewelry on rainy days. Don’t allow contact with lotions, fragrances and other body products. Water and oil-based products will increase the chance of tarnishing.

• While your jewelry pairs perfectly with a post-workout look, we recommend only wearing it on dry, clean skin. Don’t bathe, swim or workout while wearing it.

•Stacking jewelry is one of our favorite ways to wear it, but that can also cause surface scratches.

• Our earring posts are sterling silver, a softer material that is susceptible to bending and should be treated with extra care. Avoid bending it, as it might break.

• Clean earring posts frequently with a sterling silver polishing cloth and cleaner to prevent tarnish buildup and keep them looking their best.   

• Clean your jewelry regularly to avoid tarnish buildup.

• To clean your jewelry, wipe each piece with a non-abrasive cloth, preferably those meant for plated jewelry only.

• Avoid cleaning plated jewelry with chemicals, as they could discolor the surface and cause damage.

• Carefully store your jewelry in a dry, cool place away from direct sunlight and heat.

• To maintain like-new condition, store your jewelry inside sealed, moisture-free bags.

Order processing typically takes 2 business days and will ship within 48 hours pending availability and credit verification. During the holidays, processing time may vary (a holiday cut-off schedule will be available).

Place your order by 12PM PST if you’d like to select expedited shipping at checkout. Orders placed on Friday after 12PM PST will begin processing on the following Monday.

Covet team will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.

You’ll receive an email with tracking information once an order has shipped.

Once you place an order, we work quickly to process and ship it. If your order has not yet shipped, we will endeavor to accommodate your request. Please be advised that once an order has been shipped we are unable to make any modifications to the order including cancellations.

Contact us via email at orders@covet.nyc as soon as possible after placing your order. The Covet team is available M-F 9am to 6pm PST.

All of the information you share with us through www.covet.nyc is considered sensitive and confidential. We will never share, rent or sell your personal information to a third party without your consent.

Shipping times will vary depending on shipping method selected and delivery location. The estimates are for reference only, exceptions apply and delivery time is not guaranteed. 

See below for estimates:

• USPS Priority Mail Shipping: 2- 5 days
• USPS Express: 1 - 2 business days

We offer free First Class Mail shipping for orders of $100 or more. We do not offer Saturday and international delivery at this time. All orders will be shipped via UPS Ground unless other shipping method is chosen during checkout. For expedited shipping, please see options outlined during checkout.

At this time, we do not ship internationally. Purchases can only be made by using a shipping address in the United States. We are unable to ship to a P.O. Box or a APO/FPO addresses. We apologize for the inconvenience.

Our goal is to keep you happy. If you’re unsatisfied with your purchase for any reason, we offer a 30-day window free returns from the day of receipt on all purchases in original condition, undamaged, with no visible signs of wear. Although we offer free returns, shipping fees on original order are not refundable.

To process your return please email us at orders@covet.nyc, please include in your order number and reason for returning the items within 30 days of purchase. We will send you a return authorization number and a pre-paid shipping label via email within 48 business hours. Send the piece back when you can. Please allow 14 business days upon receipt of items for your credit to be processed. Refunds will be issued by original method of payment only.

**In order to be eligible for a return, items must be in their original condition, undamaged, with no visible signs of wear. Original tags (if any) must be attached and the item must include the invoice and original packaging.

To exchange an item, simply return it and place a new order for the item you would like instead.

* Please note: Covet reserves the right to final approval on all exchanges.

The easiest way is to follow the steps to return the ring size that did not fit you for a full refund and place an order for the new size online. Refer to our fit guide here!

For defective/damaged items, please email orders@covet.nyc. Kindly include a clear image of the defect/damage, order number, and name your order is under within 7 days of receiving the . Upon receipt, our team will respond to your email request within 3-5 business days.

Contact our Customer Care team with your order number and name the order is under. Refund can only be given to original payment method. Store credit via discount code can also be issued.

Your happiness is our priority. If you have additional questions or concerns, don’t hesitate to contact us.